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The
Role of Technology in the Delivery of Modern Legal Services
There are many changes taking place in the default servicing industry. Lenders, servicers and investors are facing new challenges
every day. South & Associates is committed to deploying the latest
technologies to face those challenges and drive down operating costs,
increase efficiencies and improve overall service. This commitment
is supported by the Firm's ongoing investments in its Information
Technology Department. Among the information technology innovations
and capabilities that distinguish South & Associates within
the industry are:
- Direct Source Data Integration - South & Associates has firsthand knowledge and experience with numerous direct source programs. The Firm can easily integrate its software with client systems.
- Paperless - Using an advanced imaging system, South & Associates is a truly "paperless" office. With simultaneous access to files from all four regional offices, the Firm maximizes productivity and eliminates the threat of misplaced or lost documents.
- Scalable - The Firm's workflow and database management systems provide for maximum case efficiency, regardless of load volume.
- Data Security and Recovery - The Firm's data systems are secured on multiple levels through redundant, virtual servers and offsite, co-location backup facilities. In the event of an emergency or disaster, South & Associates will still be fully operational and secure.
Microsoft Outlook Web Access provides all South employees a secure way to access their email, appointments, and tasks from any computer with an Internet connection.
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